Posted at 8:59:30 AM in Recovery (36)
We just recently installed Peachtree 2012 on a PC that we use GotoMyPC for remote access. I'm not sure if the new Sage Peachtree Remote Access feature which uses GotoMyPC removed the gotomypc printer or not, but right after we installed Peachtree 2012, the gotomypc printer disappeared and we were unable to print remotely. The problem was fixed after I called GotoMyPC who directed me to be at the computer that is the GotoMyPC host and not in a remote session. Then to open the browser and got to gotomypc.com/uninstall.tmpl. This link provides a reinstall option which is not in the add and remove programs for gotomypc. Reinstall then added the gotomypc printer without losing the login credentials for the host PC.
All fixed and ready to go.
