Posted at 3:58:53 PM in Installations (43)
Peachtree Quantum 2012 freezes when Peachtree starts when the user gets a message that the end of the year is approaching requesting if the user would like to run the end-of-year accounting audit wizard.
The PC was Windows XP SP3. The problem was the PC did not have IE 8 (Internet Explorer 8) installed. I twas still using IE 6. Another message also popped up indicating that the screens could not be displayed properly because the version of Internet Explorer needed to be upgraded. However, because the user could get past this screen and continue working, they never bothered to mention that problem. When I corrected the version of Internet Explorer, the freezing problem went away.
