Credit Memo - Net Credit Due
I submitted a request to Peachtree support about what appears to be an obvious programming oversight. I'm posting to see if perhaps I over looked something. My question is about Credit Memo's in Peachtree 2012 Complete Accounting. Here is the original question: When I'm in the report customization in Peachtree. The money field Money applied to credit memo is always empty. No matter if there is a...
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AVG replaces search engine
Recently in all version of AVG from 2011 and up, I have found a recent pop up that has very very tiny options to ignore the pop up and continue. If you delay or accept, it replaces your search page in Chrome and in IE. I believe it also replaces Firefox too. This is annoying, both the pop up and the replacement, but recently, on a PC that never had AVG on it and no pop up, I suddenly found the AVG search engine had replaced mysearch page, it also replaced my home page which I noticed right away....
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Avast Anti-virus and CCH Trial Balance software
Recently installed Avast Anti-virus Pro at an accounting firm where they used CCH suite of software and found Avast grossly slowed down normal operations. The effect was worse on a Windows 7 32-bit machine that it was on Windows XP. I called CCH tech support who recommended that we exclude the Avision and AW32 directories, but this didn't help. I also disabled the virus checking for all areas and that didn't help either.The process that slowed down to unusable was in CCH when the user loads Trial...
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Open Office database (ooBase)
OpenOffice software attempts to give it's users an alternative to Microsoft Office Professional, based on the products included in the OpenOffice package. OpenOffice Microsoft Office Professional Base Access Writer Word Calc Excel Draw Publisher ...
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gotomypc file sync issues
I have a user that uses the file synchronization in Gotomypc all the time. Recently, the program started transferring files that they didn't change. A repeated synchronize command transferred exactly the same amount of files. I thought there might be some file caching database that was corrupt and tried to reinstall Gotomypc for that user, but it didn't help. I finally called support and found that there is a bug that they are working on. The problem shows itself when the user tries to synchronize...
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Quicktime Video Stuttering
I have a client with a Dell Vitro 220 which includes an Intel G45/G43 Express chipset video controller and Intel ICH10R ATA AHCI harddrive controller. His video playbacks from MOV files stored on the harddrive started stuttering recently. The sound was fine, but there was jitter or jerky movements on the video being played back through Quicktime. The Quicktime version was 7.6, so I updated it to the most recent, version 7.7 but the stuttering continued.I noted as I was making adjustments to the...
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AVG Upgrade not Possible
I've always ordered my upgrades via the internet. AVG has installed a system whereby an emailed quote from a sales person will block ordering the product upgrades on the internet. The message I get isUpgrade not possibleIt is not possible to upgrade this license number. For further assistance, please contactAVG Customer Services. Of course, following that link doesn't help. You get the contact information for tech support who cannot help you. Instead, I got an argument on the logic that if I called...
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Peachtree Cannot Open Company.dat
Had a problem today with Quantum 2009 (we'll be upgrading in a couple of weeks). All the other workstations were able to log into Peachtree without any problems. However, on the controller's PC, Peachtree would not even get to the login screen nor would it allow selecting a different company to open. The error message kept repeating, Cannot open F:peachwcompany.dat. This file doesn't exist in that directory.After clicking okay twice, Peachtree exits. I checked the network path. That was okay....
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Peachtree Visual C++ 2008 SP1 error message
Right after the August update for Peachtree Complete 2009, the first attempt to run the Payroll tax forms for city taxes, an error message popped up indicating that a Microsoft Visual C++ SP1 runtime files needed to be upgraded. The error message provided a link to install those runtime files. I was surprised by the pop up and looked up what I could find, but all I found was entries poking fun at C++ from back in 2007.The message say Microsoft Visual C++ 2008 SP1 runtime files required and then...
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ghostscript timed out error 1008 using Bullzip
Found the solution to this problem at the Bullzip forums. See the link below.http://www.bullzip.com/phpBB/viewtopic.php?t=6635The problem was to change or add a setting to settings.ini, but there was no indication where to find it. The above article shows it's inC:\Documents and Settings\<user>\Application Data\Bullzip\PDF Printer.
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local.cf for spamassassin in copfilter is blank
I suddenly started getting a bad listing in the spam quarantine. The subject field had the first 10 to 15 characters cut off so I couldn't tell what the spam score was. When I looked at the contents of the spam mail, it had a very log description of spamassassin's findings starting with:Spam detection software, running on the system ipcop.<mydomain>.com, hasidentified this incoming email as possible spam. The original messagehas been attached to this so you can view it (if it isn't spam)...
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Quickbooks PDF printing issue
One of the biggest issues in upgrading to Windows 7 that I've experienced is with 64bit drivers, old printers, all-in-one printers, scanning and Quickbooks pdf printing.This the reason from the QuickBooks support pages: The QuickBooks PDF Converter settings are not compatible with some settings on some 64-bit versions of Windows 7, Vista, or XP operating systems. (This linkalso has the link to the solution that I used today.)In a previous installation, the customer was using QuickBooks 2009 and...