Validity Sensors DDK

Posted at 8:49:47 PM in Installations (41)

Just got a new Dell Vostro 3550 Laptop which comes with pre-installed software and new-age gadgets. Validity Sensors DDK is one of those programs and appears to be part of the computers finger print security which the name seems to imply.The name of the company that supposedly produces this product is Software Informer, Inc. But a visit to their web site gives absolutely no information (seehttp://validity-sensors-ddk.software.informer.com/). They claim 4903 people use the product which makes me...

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Written by Leonard Rogers on Tuesday, May 17, 2011 | Comments (3)

VPN between RV042 and RVS4000 routers

Posted at 6:37:14 PM in Installations (41)

I followed the instructions on the Cisco web site on setting up the VPN between these two routers. The biggest area of concern for me was a change in description in setting up the IPSec portion of the VPN.The IP address info in the Local Group Setup and the Remote Group Setup is very straight forward. In the IPSec Setup, the Phase1 DH Group, and the Phase2 DH Group on the RV042 simply say, Group1, Group2 and Group5. There isn't much description on what those groups actually represent. In the RVS4000...

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Written by Leonard Rogers on Thursday, May 12, 2011 | Comments (0)

GOTOASSIST unattended services appears to be disconnected

Posted at 11:44:13 AM in Recovery (35)

I had a problem where several of my remote support clients unattended support suddenly shut down. They appeared in my list of unattended computers as being off line. Most of these issues occurred on Microsoft servers. I don't know if this might be part of the issue. On the server itself, the golden clover had a red X on it indicating that there was no connection to the internet. In order to fix this issue, I right-clicked the clover on the system tray and selected exit. Then started services.msc...

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Written by Leonard Rogers on Friday, May 06, 2011 | Comments (0)

Server Room Temperature Monitor

Posted at 6:39:21 PM in Installations (41)

I spent a couple of days researching computer room temperature monitor solutions and found many and varied solutions. What drove my crazy was the ridiculous pricing. The prices started at about $200 and went up as high as $800. Most of the products on gave were only thermometers that couldn't record any history. They would however notify you if the temperature exceeded a certain level. The higher end recorders were self contained and would record the temperature on a round paper disk that you...

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Written by Leonard Rogers on Thursday, May 05, 2011 | Comments (0)

Print Margins cut off Text on Left Margin Printing from Outlook Express

Posted at 4:57:45 PM in BP Blog (6)

I got this problem where the emails being printed from Outlook Express were cutting off on the left edge. Nothing changed on the printer. We were using a Dell Laser Printer before and replaced it with a Brother printer and left margin issue became a problem. There are no margin settings in the printer itself and in Print server properties, setting up a new form did not appear in the forms window.After some research, I found that apparently the margins for Outlook Express are managed by Internet...

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Written by Leonard Rogers on Tuesday, May 03, 2011 | Comments (0)